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ADA Accessibility

The (Venue Name) is fully compliant with the American with Disabilities Act. Information on accessibility can be found below.

Accessible Seating & Ticketing:
Wheelchair accessible seating and semi-ambulatory seating are located in various sections and levels throughout the (Venue Name).

Please identify yourself as a disabled guest upon purchasing tickets. Only three (3) companion/escort may accompany a disabled guest into designated seating areas.

Any questions and/or concerns should be directed to the (Venue Name) Box Office at (contact number).

ADA Seating:
If a patron needs an accessible (ADA) seating location, but has purchased a ticket on the secondary ticket market or is using a (Venue Tenant) season ticket that is not designated as an accessible (ADA) seating location, the patron should call the Box Office at (box office phone number) for proper arrangements.

Wheelchair accessible seating and semi-ambulatory seating are located in various sections and levels throughout the (Venue Name). Please identify yourself as a disabled guest upon purchasing tickets. Only three (3) companions/escorts may accompany a disabled guest into designated seating areas.

Accessible (ADA) Seating Relocation Policy:
Please call several days before an event to be relocated to accessible seating. Please be aware that while SMG will attempt to accommodate you however possible, we cannot guarantee that there will be an available relocation seat for you. SMG is not responsible for ticket sales for some events, and we cannot guarantee the availability of additional seats at events, particularly those events that are sold out. If you encounter an issue during an event with your ticket or seating, please visit the nearest Guest Services Desk.

Accessible Parking:
Parking for guests with disabilities is available in (ADA Parking Lot), which is located (location of lot). To gain access to accessible parking, proper vehicle registration is required as well as a current disabled placard with a matching identification card. To view a map of parking garages with accessible parking, please click here.

For information about accessible parking for an event, please refer to the event information page for that specific event.

Hearing Assistance:
Complimentary hearing assistance devices are available at the Guest Services Booth at (Section #)). Identification is required in order to check out the device. Identification will be returned to the patron upon return of the device following the event.

Sign language interpreters can be arranged by the ADA Facilitator. Please allow at least ten (10) business days to fulfill this request (see contact info for ADA Facilitator below).

Guests with Visual Impairments/Service Animals:
Trained guide dogs, signal dogs, or service animals assisting guests with disabilities are permitted inside the (Venue Name). Please identify such animals to ticket takers upon entry.

The ADA Facilitator can be contacted at (ada phone number and email). Requests for aid and service should be made at least ten (10) business days prior to event. The ADA Facilitator may be unable to fill a request if made less than ten (10) business

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