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Ticketing Information

Box Office

Box Office:
The (Venue Name) Box Office sells tickets for all events from (Time and Days Box Office is Open).

Box Office Hours:
The (Venue Name) Box Office is open (Time and Days Box Office is Open). For Box Office hours on event day, please refer to the event information page for that specific event.

Ticket Windows:
The (Venue Name) has (# of ticketing widows) in the Main Box Office located on the Ground Level of (Street Name).

Box Office Contact Info:
Phone: (Box Office Contact Number)

Purchasing Tickets

Tickets can be purchased at www.ticketmaster.com, all Ticketmaster Outlets, the (Venue Name) Box Office, or charge by phone at 1-800-745-3000.

National Ticketmaster Express Number: 1-866-448-7849:
Ticketmaster Express, Ticketmaster’s national IVR automated phone line, is a quick and easy self-service method of buying tickets. This line is available 24 hours each day, 7 days a week. This self-service information and ticket purchasing line is available for the majority of events handled by Ticketmaster. Please note that you will not be able to speak with a Ticketmaster representative using Ticketmaster Express.

National Ticketmaster Customer Service Number – 1-800-653-8000:
This is an easy access number that directly points Ticketmaster customers to customer service for support on previously placed orders.

Will Call

Will Call Hours:
For specific Will Call hours, please refer to the event information page for that specific event.

Will Call Location:
Will Call is located at the (Venue Name) Box Office on the Ground Level of the (location of box office). For specific Will Call information, please refer to the event information page for that specific event.

Requirements for Picking up Tickets from Will Call:
A photo ID of the person who placed the order is required to pick up tickets. It is also helpful to present the credit card used for payment, however, this is not required.

Accepted Payment Methods: Cash, Master Card, Visa, American Express, Traveler’s Check, Discover.

Ticket Policies

Re-Entry Policy:
Once a ticket has been scanned for entry into the (Venue Name), exiting and then re-entering is not allowed.

Children’s Ticket Policy:
Please refer to the event information page for that specific event.

Duplicate Tickets:
Patrons with illegally duplicated tickets will not be allowed to enter the (Venue Name).

Lost/Destroyed/Damaged Tickets:
If proof of purchase can be obtained, then the ticket can be reissued on the night of the event only with proper ID.

Refund Policy:
No refunds or exchanges will be made unless there was a change to the date or time of the show. All refunds are done at point of purchase

Ticket Reselling:
The resale or attempted resale of tickets on (Venue Name) property is prohibited by law. Violators will be removed from the premises and subject to arrest and prosecution as appropriate.

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